Patient Reviews
Patient Reviews
If you want to change the way you look with advanced dental procedures that are customized to surpass your expectations, look no further. Our exceptionally talented staff at City of Oaks Dental is excited to treat patients near Raleigh, NC with exceptional dental care in a modern and comfortable setting. Throughout the years, we have had the joy of receiving many testimonials from women and men of all ages who have experienced our first-class care firsthand. We welcome prospective patients to look over our expansive selection of reviews and look forward to the outcomes you could accomplish when you put your trust in our care.
Reviews for City of Oaks Dental
"Great dentist love the staff very professional outstanding work I would highly recommend"
"Dr. Throop and her staff greet you and treat you like they are so glad to see you each time you come. My wife and myself both go there. If you have severe gag reflex like I do they know how to relax you and get you through it. Dr. Throop offers the notorious oxide which stops my gag reflex and makes hour in chair seem like 5 mins. Eric Kent"
"Professional, well trained, great staff"
"Always a positive experience when I have my appointment. I feel like I get excellent dental care."
"I’m an anxious patient when it comes to the dentist and city of oaks has the friendliest, most attentive, gentle staff. Jodi handled my annual cleaning and she talked me through every step and always asked how I was doing throughout the entire process. Highly recommend!"
"The TMJ evaluation was very thorough and Kaitlin and Dr. Throop explained all the tests and procedures in clear detail."
"Love Dr Trope and staff…always a good experience and educational"
"I had a great visit today! I was given great feedback and service."
"My family and I have received excellent care from Dr. Troop and her very competent team since she first took over the practice from our old dentist, Dr. Makely. Both my husband and I have experienced dental issues after-hours, and Dr. Thrips always responded quickly and with concern. We both highly recommend City of Oaks Dental."
"Appreciate everyone's kindness and patience."
"I always receive personalized attention from Jody and Dr. Throop. While I’m here I feel like I’m the only thing that matters. This is a really professional, well run dental office."
"Everyone is so pleasant and friendly, and they use the mist advanced systems and procedures I’ve had cleanings, fillings and even a crown and highly recommend City of Oaks Dentistry."
"Professional and friendly. Dr Throop and her staff make visiting the dentist unstressful."
"I appreciate Dr Throop’s kindness and professionalism. I recommend City of Oaks Dental to new patients."
"Great Office and Staff"
"Best dentist in raleigh!"
"A great experience. Again. The same professionalism and genuine care I’ve come to expect and truly appreciate."
"Amazing, friendly care by a knowledgeable team! Worth traveling for!"
"A very caring and professional office with a wonderful staff"
"I always have a wonderful experience from when I walk in the door to when I leave. Dr. Troop and her team are first class!"
"I had a great visit today!"
"Very professional and kind"
"Dr. V is very knowledgeable and thorough with his explanations."
"Very professional and friendly."
"I have been going to this practice since Dr Makely's retirement. I find the staff engaging and totally competent. I would recommend them to anyone."
"Even though I had to be called as I was late, everyone was so gracious! Thank you!"
"One if the best experiences at a dental appointment!!! The staff and Dentist are so friendly and professional. I would highly recommend City of Oaks Dental!!! I already have to friends and co-workers!"
"Consistently kind, thorough and effective. I've had some dental work by Dr. Throop, and never experience pain! She is gentle and skilled, as is the rest of her staff."
"Dr. Throop is a wonderful dentist. Jody is a excellent hygenist. All in all, of the staff at City of Oaks Dental are exceptional."
"I would highly recommend City of Oaks dental. All the staff is great from the front desk to Dr. Throop. I recently had to cancel an appt twice and they were very accommodating. Had a crown put in, no issues, very easy. Office is clean in all areas and easy to find."
"Extremely welcoming, very attentive"
"The moment I walked in for my first appointment, I was warmly greeted, and taken to the exam room. A thorough introduction included talking about my dental needs and the practice’s conservative aims - good hygiene, not squeezing dollars from patients. The dentist and hygienists kept asking if I had questions, and gave helpful info, usually before I asked! I’m impressed!"
"Very thorough as usual."
"The facilities were bright, airy, and full of light and the staff was cheery, friendly, and knowledgeable. Plus, they had the speed and precision of a NASCAR pit crew.😆 I was in and out in no time, and so comfortable, I nearly fell asleep. This crew was awesome!👏🏾."
"Wonderful first time experience with this practice! My hygienist is absolutely marvelous, kind, informative, thorough, friendly and gentle on my sensitive mouth! In and out in under an hour…fantastic!"
"They were extremely friendly and professional."
"Very good experience. All were friendly and all tried to make me comfortable and pain free."
"I drive by other dental practices to get to City of Oaks. Everyone is very pleasant to work with (be treated by)."
"The dentist office was very clean. From signing paperwork to getting X-ray done to the actual cleaning everything was awesome. I had not gone to the dentist in years and after going in I walked out with basically new teeth."
"I have been going to City of Oaks Dental for over 3 years, and Dr. Throop and her team have been professional, knowledgeable, caring, and always make sure my smile is brilliant. 😁 Thank you for the outstanding service you’ve provided over the years!"
"In the past, I equated going to the dentist as sanctioned torture. My sister referred me to her dentist and my first visit completely different than all previous visits with other dentists. Everyone works as a team and seem to love their job and like their coworkers. I highly recommend Dr. Troope. She put me at ease, yet is thorough and efficient."
"This place is great. Amanda at the front desk was very nice and Phoenix the dental assistant was very welcoming and made me feel a lot less anxious. Dr Throop is very knowledgeable and answered all my questions and concerns. You can tell they care about their patients and love their job. Great atmosphere. Highly recommend!"
"Always a good experience at this Dental Office. Highly recommend!"
"Dr. Throop is fantastic! She is very gentle, and thorough."
"Another pleasant experience at Dr. Throop’s office. The staff is both welcoming and accommodating. Above all, their extensive knowledge and premium care will keep me a patient for life. I left with a brighter smile and more knowledge of the proper order for teeth and gum care! Thanks Team and special thanks to Dr. Throop for taking the time to talk with me rather than rush through patients."
"Great people, excellent work. Jodie the dental hygienist is very good and friendly"
"I really like Dr. Throop and her staff. They are all pleasant and efficient. I feel they explain things well, don't push or 'up sale' things."
"I've been going to Dr. Throop ever since she started her practice here. She is absolutely the best dentist in all of Wake County. Besides being very patient-oriented, warm and friendly, she is extremely knowledgeable in every possible area of dentistry. She and her excellent staff are all very efficient and helpful. I recommend her VERY highly."
"Today was my first visit to City Of Oaks Dental and it won’t be my last! The staff was friendly and welcoming. Dr Throop is very professional. She explained my dental needs and made me feel at ease. I would highly recommend City Of Oaks Dental!"
"I love Dr. Throop and Jodi!!! They are fabulous. My father was a dentist and I’ve struggled to find a replacement for him. Dr Throop is conservative and gentle. Love them so much!!"
"Professional, courteous, knowledgeable. Highly technical with use of most current dental equipment. A must use dental practice if in search of the best."
"Family style dentistry where each patient is attended to with care. Friendly and knowledgable staff. Great location across from Crabtree Valley Mall. Nice waiting room, but you will not be waiting long- great flow to get their customers in and out in a timely manner without sacrificing quality."
"Great dentist and great staff. Knowledgeable, friendly and efficient. I like the new refrigerator in the waiting room, but I still say it should have water AND beer."
"This is actually one of Raleigh's oldest dental practices, and it has always been a solo practitioner who focuses on patient service rather than marketing or trying to upsell you on the latest dental vanity fad. Our family has been going for years, when Dr. Makely was the dentist, and Dr. Throop has continued the common sense approach since taking over."
"This was my third visit and I have been very satisfied so far. The waiting area is clean and nicely decorated. I have not had to wait more than a few minutes for any visit. Staff friendly and professional!"
"Great service, great care and great people. More thorough in their exam than anyone else I've ever had! They laid out options without any pressure and answered all my questions completely and kindly. Would highly reccomend!"
"It's always a pleasure to go to City of Oaks Dental. Staffed by super friendly professionals that will take care of your dental needs in a caring way. I have been going to this dentist for years and highly recommend them to anyone looking for a place of excellence."
"Dr Vivian came in on a Friday to do an emergency surgery for me. Amazing experience and excellent care. Our family has been patients here for over 15 years. Still carrying on a great practice with five star service from all the employees."
"First time patient at this practice and I'll definitely be coming back. The staff is friendly, professional, and able to answer all my dental and insurance related questions. The hygienists cleaning was thorough and the dentist was straight forward about my dental needs and preventative care. The convenient location made it easy for me to come in during my lunch to have my teeth cleaned and get x-rays taken. Highly recommended."
"Excellent practice; thoughtful care at a reasonable price."
"I would highly recommend City of Oaks Dental."
"I drive three hours from the coast to continue my dental care with Dr. Throop. I feel very well cared for at City of Oaks Dental."
"I felt welcome when I came in the door. I hope that people who do so much for others will be richly appreciated. Thanks for the gracious demeanor and love for others. It is touching to know all concerned. Have a beautiful fall season and a true peace in all things. Your great friend, Ed"
"Superb practice. Knowledgeable, holistic approach to dental care and its affect on overall health. Bright, cheerful professional. One of the best dentists I've every had."
"We have so enjoyed being patients. From routine cleaning, advice, and several procedures, all the staff are professional and kind, and we're very glad Dr. Throop is here."
"Dr. Throop spent extra time with me after my cleaning and checkup to discuss potential future treatment options for my consideration which I very much appreciated."
"Excellent care!"
"The office is very welcoming, and the staff are friendly and professional. I had a very positive experience."
"I can't say enough about the courteous and professional staff and Dr. Vivian Throop at City of Oaks Dental. They make you feel like family from the minute you walk through the door. If you're looking for dental services in the Raleigh area, I highly recommend City of Oaks and Dr. Throop."
"Great experience. Dr. Throop and her team are so friendly and extremely knowledgeable. I would definitely recommend this dental practice!"
"Great local dentist! New to the area and will be back. Lots of easy parking and conveniently located across from Crabtree without being in Crabtree and their mess of parking. Lobby is comfortable, staff very friendly and knowledgeable. The hygienist kept up conversation to help distract from the work being done and Dr. Throop was fantastic. Easy to schedule an appointment and they were even able to squeeze me in to an earlier appointment. 5 stars!"
"Friendly atmosphere, great staff. Dr. Throop made me feel comfortable and at ease immediately. Will recommend to everyone looking for a great dentist!"
"Highly recommend!"
"Great dental practice! Felt safe and was well taken care of."
"I would recommend this practice to anyone - the hygienist is friendly and gentle, and Dr. Throop is very helpful and has a warm personality."
"Dr. Troop and her staff are very professional. I appreciate their thoroughness with the cleaning and exam. Thank you."
"I always receive excellent care, and the staff is friendly and welcoming. Dr. Throop is very personable and makes me feel comfortable. And the hygienist I see is outstanding. I highly recommend this practice."
"Excellent and professional service."
"Fabulous team at City of Oaks Dental I felt the warmth from the minute i entered until I walked out the door. Checkin, cleaning, and checkup were all well done! I"ll be back!"
"Very nice and helpful staff and doctor as well.They were very thorough in explaining my problem and how to fix it.The appointment and process was a breeze."
"Each visit has been very positive. Dr. Throop and her staff do everything to make you feel relaxed and comfortable. Dr. Throop is an excellent and caring Dentist. I highly recommend City of Oaks Dental!"
"Great practice. I’ve been going here since the previous dentist owned it, and stayed because the practice is very similar. Dr Throop is great. Everything is explained well, not pushy about doing any extras, everything has been within my dental insurance costs too so thats great!"
"Dr. Throop and Jody are very caring, thorough and professional. Our whole family loves visiting City of Oaks Dental!"
"Dr. Throop was extremely kind to me throughout the whole procedure. She made me feel calm and not stressed at all."
"My daughter just had her first visit to the dentist. City of Oaks Dental and all of the staff made sure she was comfortable and welcomed. I really appreciated that Jody and Dr Throop took the time to explain to my daughter everything they were about to do. I have also been a happy patient at this practice for many years and also now with the transition to Dr Throop."
"Great group of professionals."
"Dr V is a very good dentist who provides you with options as well as advice."
"I've been a patient of this practice since I was a kid.. I'm 54 years old now.. When I started, it was Dr. Edwards..until I was about 20 years old.. then Dr. Makely took over the practice and was my dentist until just a few years ago.. I remember when Dr. Makely retired taking the time to find the right fit for the Practice.. I've always had great service! From the time I was a kid until now when Dr. Throop took the helm.. Everything at the Practice has always flowed smoothly and working with Dr. Throop you feel like she is there for you.. answering any questions you have about your dental care.. Especially as you get older and start have more dental issues that may need addressing.. Dr. Makely did a great job finding Dr. Throop to take over the practice..Just as the great care both Dr. Edwards and Makely have given me and my family all these years..I recommend Dr. Throop and her team to anyone who wants to receive a more personal touch to their dental care.."
"Always treated with friendly courtesy. Solid professional service that inspires trust and confidence."
"Very painless and 'rocking', just missed my coffee!!"
"Recently started Invisalign with Dr.Throop. She was insanely patient with me while getting everything started and her and the staff have made me feel beyond comfortable and like I can reach out to them for anything or any question! Absolutely amazing experience!"
"Great experience. Very thorough."
"Good place if you need dental work done. They are very friendly helpful staff for your teeth."
"always a wonderful experience with Dr. Throop and her staff."
"So thorough and professional. Explains all procedures and results very well!"
"I had an unplanned dental emergency for a corrective procedure. I was seen quickly without delay. The procedure was preformed very painlessly and professionally with a very favorable outcome. I could not have been more pleased and satisfied with my entire visit with Dr Throop and her staff."
"Great customer service & wonderful dentist! If you need dental work this is the place to come."
"Excellent, and efficient dental care with a personal touch. Dr. Throop and Jody, the hygienist, are very professional and very friendly."
"We really love the attention to detail that Dr. Throop has to her patients. Jodi is so sweet and is careful to let you know exactly what to expect. They are great with children too!"
"Dr. Vivian Throop has provided excellent service in emergency needs (replacement of cap) and ongoing dental care/maintenance. I have confidence in her expertise and enjoy her "bedside manner". Her staff is very pleasant and helpful. Jody does an excellent job cleaning teeth with care and consideration."
"They do a very thorough job and are friendly."
"We are very pleased with the excellent service and knowledge that Dr. Throop provides for our whole family . We really like her conservative approach ."
"The ladies in this practice are always competent, informative, and fun."
"I highly recommend City of Oaks Dental ."
"Dr. Throop and her staff are so friendly, professional and efficient! Our entire family (including young children) are patients and love her practice!"
"As always, good service, smiles and reasonable cost!"
"Dr. Throop is thoughtful, thorough and an excellent dentist."
"Just love Dr. Vivian Throop and each of the staff. My dentist tried and that is how I came to City of Oaks Dental. A wonderful friendly environment. I had an issue for several years and she was the first to recommend I see an oral surgeon. The surgeon fixed my problem and my pain is finally gone. I would highly recommend City of Oaks."
"Friendly, engaging staff who accommodate you based on your needs and life events. All procedures explained thoroughly, professional/knowledge based performance,, and I have been most satisfied with the outcome of my dental experiences since the transition from Dr. Makely, whom I was with for 20 plus years. I will definitely continue to use this practice for all future dental needs and highly recommend their services."
"Vivian and the whole team have been wonderful! I had to have a couple cavities filled and eventually a root canal. At no point was I anxious or in pain through the the whole procedure. What a wonderful way to have to face one of my childhood fears! Thank you City of Oaks Dental!"
"An overall a good dentist and nice person"
"This is a full service dental office that has treated myself and our family with very good care and quality of service. We are very satisfied with City of Oaks Dentistry and wouldn’t trust our care with anyone else."
"Competent, professional, and friendly!"
"Dr. Throop and her staff are wonderful, and they are giving our family great care. Gentle, knowledgeable, and compassionate care from all! I feel I'm getting the latest in care without being pressured to buy some gadget. I appreciate the smaller size of the office -- I see the same professionals each time I visit."
"Very impressed with Dr. V's explanations on tooth status and options for care. She takes the time to listen, answer all your questions, and then wait for more questions. She is not hurried but takes the time needed to fully provide all the information you need, dispensed in layman's terms."
"FANTASTIC care. Punctuality, genuine kindness and professionalism from both hygienists and dentist. Small practice, clean, quiet. No tvs in the waiting room or anyplace else (huge plus)."
"As a Raleigh native, I can confirm that one of Raleigh's oldest dental practices lives on in expert hands. The practice began with Dr. Edwards, transitioned to Dr. Makely and is now led by Dr. Vivian Throop. The focus on quality care for their patients has never changed. And, the attentiveness of the whole team to each patient's unique situation is unmatched."
"Always amazing! I come all the way back from FL every 6 months to see Dr.Troop."
"I have to admit, I'm not a fan of going to any dentist office - however, Dr. Throop has taken away all of the fear and anxiety. Her office and staff are so welcoming, and I know that every time I see her, that her recommendations are genuine! She truly puts the patient first."
"If you're looking for a dentist who will exceed your expectations ... you will find a home in Raleigh's City of Oaks Dental. I have been going to this practice my entire life (Dr. Edwards to Dr. Makely and now Dr. Throop). When Dr. Makely sold the practice I had planned on selecting a new dentist closer to my work but that all changed when I experienced Dr. Throop and her team. She and her team are understanding, supportive and dedicated. It's hard to write "dentist" and "whoo-hoo" in the same sentence ... but it's true!"
"New to Raleigh and had such a great visit with Dr. Throop and the staff at City of Oaks Dental today! They are so efficient and professional. Dr. Throop took the time to review my x-rays with me and answer all my questions after my exam. The office is very conveniently located just off of Glenwood Avenue by Crabtree Valley Mall. They handled all my billing and insurance queries with ease. Highly endorse and recommend!"
"My husband, two daughters, and I have received excellent care here. My daughters actually look forward to going to the dentist!"
"Great experience and professional service!!☺"
"Recently started seeing Dr.Troop... phenomenal dentist. Incredibly nice, staff is amazing. Couldn’t ask for more in a dentist!"
"I recently moved to Raleigh and was looking for a new dentist. City of Oaks Dental is accepting new patients and was a great choice! The location was convenient, plenty of available parking, and Dr. Throop and her staff were extremely professional and friendly. My appointment started right on time, which was important to me since it was the middle of my work day. I definitely recommend you try out City of Oaks Dental. You won't be disappointed."
"Dr. Throop was professional, friendly and offered exellent advice. I had a filling today and was very pleased with the results. She is the best dentist I have visited in many years. I definitely recommend her. In fact, my husband has just completed 3 crowns with her and he continues to rave about her as well. "
"Continuing the longtime philosophy of this practice by focusing on patients and service and not maximizing revenue from everyone who walks in the door."
"I recently moved to Raleigh and was looking for a new dentist. City of Oaks Dental is accepting new patients and was a great choice! The location was convenient, plenty of available parking, and Dr. Throop and her staff were extremely professional and friendly. My appointment started right on time, which was important to me since it was the middle of my work day. I definitely recommend you try out City of Oaks Dental. You won't be disappointed."
"I recently moved to Raleigh and was looking for a new dentist. City of Oaks Dental is accepting new patients and was a great choice! The location was convenient, plenty of available parking, and Dr. Throop and her staff were extremely professional and friendly. My appointment started right on time, which was important to me since it was the middle of my work day. I definitely recommend you try out City of Oaks Dental. You won't be disappointed."
"Dr Throop and her staff is top notch! Doctor is very professional, knowledgeable, and thorough! She takes her time and explains everything. Would definitely recommend to all"
"She is amazing! My whole family loves her. She explains everything so well and is just a sweetheart "
"Wonderful staff with a welcoming environment in a great location."
"Wonderful experience at my dental cleaning! All of the staff members were friendly and professional. I would highly recommend this practice and Dr. Throop."
"Dr Throop and her staff is very professional and outstanding care They gave me thank you so much from Nicholas c Schiavarelli "
"Excellent dentist - very knowledgable and kind."
"Dr. Throop is very friendly and easy-going, a pleasure to be around. She answered all of my questions and made me feel comfortable entrusting her with my dental care."
"I was hesitant about using the “new Dr. Makely” since he retired, but Dr. Throop filled two cavities in one visit. I didn’t even feel the novocaine shots! She’s gentle and conservative with procedures and her approach."
" Dr. Throop and the staff provided an excellent dental experience. As well as being quite professional, you are made to feel comfortable and welcome. I highly recommend this dental practice. In fact, our entire family thrives under Dr. Throop and the staffs care. I have already recommended this practice to friends."
"I would absolutely recommend Dr. Throop. I had been a patient of the former dentist for about 30 years and when I went to Dr. Throop, I felt very comfortable. I would highly recommend Dr. Throop. "
"One of the most genuine dentists that I have ever had the pleasure of meeting. I will certainly be returning and recommending to all of my friends and family in the Raleigh area!"
"First class!! Actually enjoyed being at dentist yesterday!"
"New to Raleigh and had such a terrific visit today with Dr. Throop and her staff! Efficient and professional office. Dr. Throop answered all my questions following my exam and reviewed my x-rays with me. They made my billing and insurance a breeze as well! Highly endorse and recommend!"
